top of page
  • 1. What is a DMA20 Package?
    DMA20 Package, is our in-house payment plan designed to make dental treatment more affordable. You can spread the cost of your dental treatment by making weekly payments ranging from $40 to $99. There is no interest charged on these payments. However, depending on the type of dental work you require, a deposit of 20 to 50% will be payable at each visit. DMA20 Package also offers generous savings on dental capped fees. Once you are approved for this plan, you can begin your dental treatment right away, without any delays.
  • 2. What types of dental treatment are covered by a DMA20 Package?
    You can use your DMA20 Package for any necessary dental treatment, including cosmetic dentistry, as long as it can be completed by your DMA dentist without requiring a referral to a specialist
  • 3. Can I choose a DMA20 Package for any amount?
    Yes, you can choose any amount. However, we offer three popular plans: - 💛 Yellow: $4000 at just $40/week - ❤️ Red: $8000 at only $60/week - 💙 Blue: $12000 at an affordable $80/week
  • 4. What if my treatment cost falls between these amounts?
    You can either choose the lower amount and pay the difference separately or select a higher amount and use the additional credit for future dental needs.
  • 5. What happens if I don't utilise the full value of my DMA20/week package?
    Any remaining value in your package will be credited to your account at the dental practice and can be used for future visits
  • 6. What if my dental treatment exceeds the value of my package?
    You can increase the value of your package up to a limit agreed upon by you and the dental clinic.
  • 7. How can I apply for a DMA20/week Package?
    You can apply by calling us or emailing us. Email: info@dma.com.au TEL: 0481359189
  • 8. Can I have more than one DMA20 Package?
    Each patient is limited to one active DMA20 Package.
  • 9. What determines the deposit per appointment?
    For general dental procedures like fillings, scaling, and cleaning, or anything without a significant dental laboratory expense, the deposit for the appointment is 20%. However, for procedures involving laboratory technicians, such as veneers, crowns, or dentures, the deposit ranges from 30% to 50% at the time of the appointment.
  • 10. How do I activate my DMA20 Package?
    The DMA contact centre will request your bank account details and driver's license information. After agreeing to the Terms & Conditions, you will be set up on a weekly direct debit payment plan
  • 11. Is there any interest charged on my DMA Dental Package?
    No, the DMA Dental Package is interest-free.
  • 12. What is the joining fee?
    There is a one-time joining fee of $58 to register with DMA. This fee is non-refundable. Your account cannot be reactivated if the fee fails due to insufficient funds. You can reapply after 6 months.
  • 13. Are there any other fees or charges?
    There are no direct debit fees. However, each failed payment incurs a $10 fee.
  • 14. Do you conduct credit checks before approving a DMA Dental Package?
    No, as long as your bank honours the initial direct debits, you will qualify for a DMA Package. However, if you have three failed payments, your account will be suspended, and all dental appointments will be cancelled. After three failed payments, your account cannot be reactivated, and you will need to make payments directly at the practice. If your dental treatment is already completed, we will reach out to you to arrange a formal collection process.
  • 15. What happens if I fail to make a $99 direct debit payment?
    You will be charged a dishonour fee of $10, and treatment cannot continue until the missed payment is rectified.
  • 15. What happens if I fail to make a direct debit payment of $99?
    You will be charged a dishonour fee of $10 and you will need to pay the missed payment to avoid further charges.
  • 16. What if I have private health insurance?
    Your private health insurance may cover a percentage of your treatment. You can then use your DMA package to cover the remaining amount, known as the gap fee, up to the value of your package.
  • 17. Do I have to use my DMA Dental Package at a specific practice?
    Yes, you can choose a dentist near your home or workplace from any of the participating DMA practices. For a list of these practices, please visit dma.com.au/clinics.
  • 18. How do I book my first appointment?
    We can arrange your first appointment for you once you qualify for the package. The appointment will be scheduled after you have made two successful weekly payments.
  • 19. Is DMA a finance company?
    No, DMA is a membership organization that offers payment plans to make dental treatment more affordable.
  • 20. What is the relationship between DMA and my dentist?
    DMA partners with a limited number of dentists. We select dentists in each region who provide high care standards and wish to join our network.
bottom of page